At Exhibition Shopping World, accessible from https://www.exhibitionshoppingworld.com, we strive to ensure that our customers are completely satisfied with their purchases. This Return and Refund Policy explains the terms under which returns, exchanges, and refunds are processed.

1. Returns

• Products may be returned within 7 days of delivery if they are unused, in original packaging, and accompanied by proof of purchase.

• Items that are damaged, defective, or incorrect upon delivery are eligible for a free replacement or refund.

• Certain products, such as personal care items, perishable goods, customized products, and clearance items, are non-returnable for hygiene and safety reasons.

2. Refunds

• Once your return is received and inspected, we will notify you of the status of your refund.

• Approved refunds will be processed within 7–10 business days to your original method of payment.

• Shipping charges (if applicable) are non-refundable, except in cases where the return is due to our error (defective/damaged product or wrong item shipped).

3. Exchanges

• If you wish to exchange an item for a different size, color, or product, you may request an exchange within the return period.

• Exchanges are subject to product availability.

4. Order Cancellations

• Orders can be cancelled within 24 hours of purchase for a full refund.

• Once an order is shipped, it cannot be cancelled, and the standard return process will apply.

5. How to Initiate a Return

To start a return or exchange, please contact our support team with your order details at:

Email: support@exhibitionshoppingworld.com
Phone: +1 (903) 870-5086
Address: 1022 W College St, Sherman, Texas 75092, USA

Our customer support team will provide you with return instructions and a return authorization (if required).